They Might Want to Film the Next Nat Geo Show at My Supermarket

Please believe me when I say that I have seen more wildlife in the supermarkets that I have either worked in or shopped at than most people might see on a nightly Nat Geo broadcast. There are various reasons why wildlife is more noticeable in today’s supermarket. The readers of this blog should understand that I certainly do not purposely seek out stores to shop at where animals roam freely nor do or did I only work for companies that have bizarre sanitation practices although the Uzzi family stores come pretty close to strange cleaning practices. Perhaps the purpose of this post is that by sharing some of my wildlife experiences with the readers of this blog than together we can hold our local supermarket to a higher level of cleanliness and sanitary conditions that will further ensure the safety of the food that we buy in our stores.

For some reason my recollection of going to the supermarket as s a child was not filled with images of animals and assorted wildlife lurking under counters or shelves to startle and scare me. Nor while I was growing up, some will possibly say that based on this blog I still haven’t,  do I recall running for cover like the crowds did in Hitchcock’s classic film the Birds. Those winged avengers in that film strafed and pecked at the human heads scurrying beneath their glide paths while back then I was just reaching for a box of Frosted Flakes on the shelf and never looked up to see if a bird was circling above me. Surly supermarkets back in the day had the odd attack of fruit flies in the produce department or the lone mouse running under a shelf or case that must have gotten lost on it’s way to Disneyland. No today there is certainly more wildlife in the average supermarket than there used to be perhaps you just have not notice them.

Why is this the case? First of all most supermarkets are not as dutiful about regularly using an exterminator in their stores. It is simply a matter of expense control. No I am not out of mind in stating this is a more common industry practice of treating when there are signs of infestation as opposed to treating to prevent pests. While no store manager wants to be accused of running a dirty or infested store the fact is that chain consolidations and the more prolific role that accountants play in today’s food operation lead to a reduction in store personal who’s duties included cleaning.  The reduction in a store cleaning efforts is another reason as to why more wildlife roam the aisles in our stores. In addition it contributes to more bacteria and assorted germs lurking just beneath the surface so to speak.

In addition another reason as to the rise in the wildlife population in today’s supermarkets is that they contain more “fresh” and prepared foods than they did back in the day. Years ago other than produce or meat items most food came in either a box, tray or container. Convenience was king and the microwave ruled the house.  In the homes of the day the Food Channel was in it’s infancy and chopping one’s own garlic was not a common household practice. The Foodie had not yet begun it’s rise in the food shopping chain. Consumers were beginning to demand more fresh and prepared foods for their shopping carts and these products were made in the supermarket itself thereby making them a more attractive target for our winged and multiple cell pests. While some industry pundits and observers will scoff at these notions of mine the practices in use today in the supermarket industry, both labor expense control as well as the reduction in store operational expenses, lend credence to the arguments presented in this post. It is one of those ugly hidden truths that no one likes to talk about.

Poor Marvin the mouse for he did not even know what he was getting into when he sensed those juicy bread crumbs laying in the tray of that Bread Slicer in the stores bakery department prep area. Every evening when the bakery department workers had gone home Marvin and his friends could play amongst the bakery machines, ovens and product ingredients. They could eat to their hearts content and then snooze through the day coming out the next evening to eat again.

The particular store that Marvin and his buddies lived in offered their bakery department customers a bread slicing service. The bakery department sales racks were filled with whole loafs of Pumpernickel, Rye and other varieties of fresh baked bread. So a customer would just have to hand the bread that they want to buy to the bakery department associate and they would load it into the Bread Slicer and within a minute the customer would be handed a package of sliced bread. To the neo-Foodie this is a great service and for the older customer it is the way that they want to buy their bread.

Well this bread slicing machine has a metal slide out tray at the base of it where the crumbs from the slicing operation fall into. If the bakery department staff was not diligent about cleaning that tray out every day then the crumbs would accumulate in significant quantities, enough to entice Marvin and friends to come get some carbs.

Now if you ever have an opportunity to see one of these commercial bread slicing machines you will immediately notice the rack of sharp cross cut blades about 2 feet long that does the slicing of the bread. When the machine is running it looks like it could mutilate a human limb into 1/2″ sections without a fuss. Well the point that I would like to make is that in order for Marvin and his friends to get at the tasty morsels of bread crumbs they have to run the gauntlet of these sharp blades. It is a tight space to squeeze through even if you are a mouse and the machine is not running at the time.

Since this was an Uzzi family store it meant that the department head as well as the store manager were constantly being squeezed to reduce their payroll expenditures to almost nothing. When line employees are berated constantly about their payroll hours by an Uzzi type manager they tend to do less on the things that are not noticeable like cleaning and focus more on making sure that there is product on the shelf. In this store the amount of bread crumbs in that metal tray was more like a coating on all of the tray surfaces and there was a good build up of crumbs within the machine to get Marvin’s attention.

On one particular evening Marvin worked his way into the metal crumb catch tray however he never got out, at least alive. Marvin died and the metal crumb tray became his short term coffin for he laid in that tray for some period of time. With Marvin’s decomposing body in the crumb tray the slicer continued to be used for slicing customers bread purchases. Finally after weeks had passed an employee noticed a foul smell coming from the bakery department. It took a bit of exploring but Marvin’s body was located and disposed of. The tray was cleaned out – finally, and the slicer continues to be used to this day.

I am willing to say that no more attention is being paid to keeping that bread crumb tray cleaned out today then it was when Marvin lost his life.

If any story about animal life in the supermarket grosses me out the most it would be the time that a store’s meat case had a layer of maggots in the bottom of it. What I mean by the meat case is the refrigerated display case that customers pick the packages of meat out of to purchase. Yes this really did happen in a store and without proper cleaning procedures it will continue to happen. Please believe me that this is not the first time that this type of infestation has occurred in a supermarket.

The store that I am referring to was not an overtly dirty looking store. It was equipped with older refrigerated product cases that had a history of equipment breakdowns well above the industry average. The reason for these breakdowns were due to the overall age of the cases along with the lack of preventative maintenance practices and a poor effort on the stores departmental staff to actually keep them clean. Again like in the case of Marvin’s demise the meat department staff, being one of the highest hourly rate departments in the store, was pressured to keep their payroll costs down so cleaning became more of an after thought.

So packages of meat that were displayed in this particular case left traces of meat product, juices and blood in the lower grate/grill area of the case. With the older case not keeping a cold enough temperature to inhibit this type of bug growth coupled with poor cleaning and sanitation practices by the staff maggots began to thrive in the display case. The bottom of the case was lined with a sheet of vented honeycomb type plastic mesh, like the type found in most supermarkets, which allowed the maggots to nest under this liner. Since the liner was not regularly removed and cleaned under the product that was layered on top of it provided more sustenance for the maggots to thrive on.

Such disgusting sanitary practices from businesses that we buy our food from who sometimes fail to recognize the obligations they have to keep their premises sanitary in order to protect the public’s health should never be tolerated. When these business do not live up to their responsibilities people can get sick. If you as a consumer notice something unsanitary in your local store report it to store management. If nothing is done about it right away do two things. First contact your local health department and lodge a complaint. Second stop shopping at that store because they are endangering your health. Uzzi family type sanitation practices should never be tolerated.

AB

Copyright 2010 @ Supermarket Stories

Paper or Plastic and the Environment But it is Still About Me

The debate over plastic bags along with local and state governments wanting to remove the option from our shopping trips leaves a lot for one to think about. As a matter of full disclosure I obviously favor paper bags as my choice for carrying my grocery purchases home from the store. I especially like the heavy duty ones with handles.

I do recognize that meat and poultry products leaking through my paper bag would be messy if not dangerous so there is still a need for smaller plastic bags to take care of these situations. My awareness level for food contamination and food borne bacteria has increased over the last five years thanks to the media and the stories about the chance for an animal urinating on the produce products in the fields that I might buy. No leaking trays of chicken juice or bloody packages of ground beef do not even make the sensational headlines on the Fox Noise Channel but it is just gross to look at these things in my shopping cart and think about the possible consequences that they may bring.

A friend of mine would call me anal in my grocery shopping habits for I make my trip through the store with the precision of a military pilot with a GPS unit. First the produce department is shopped with each “fresh” item dutifully entombed in its own small plastic bag. Although some stores need to watch what type of plastic bags they use for these purposes because I have used some that just will not open up after being yanked from the roll. I know that some people have seen me struggle with the bags and then just mumble under my breath that these types of bags are evil. In all fairness they are usually the cheapest ones for a store to buy just ask Uzzi.

After my journey through the produce department I make my way to the dairy department scrutinizing the sell by dates. What I have noticed in my grocery store is that the sell by dates seem to be closer and closer to the current date than ever before. I first noticed this a year ago when this particular supermarket chain had announced a new round of cost cutting moves to boost profitability. Were these two issues related? I do not know the answer but is all I know is that they left my plastic produce bags alone and I can still easily open them at will.

Anyway after a quick trip up a couple of traditional grocery aisles I arrive in the meat department and there I begin to be ecological unsound once again. Every tray or package of “fresh” meat or poultry that goes into my cart is encased like pieces of asbestos having been just removed from the basement of your grandmothers old house. Some packages of meat, like roasts, can not be accommodated by just one of those tear off bags nope sometimes it takes two or three of them to complete the mummification process. On some shopping trips I can not even find one package that is not oozing juice or blood like something out of a True Blood show. I think that I am going to recommend that supermarkets install sink and shower facilities for the customers to use after selecting their meat department purchases.

These department plastic bags can cost between 1/2 and 1 cent for the retailer to buy while the plastic bags for use at the registers can cost 1 cent and more depending on store logo and community message requirements. Paper bags are a couple of cents while the really good ones with the handles costs even more. Of course there are levels of quality and strength within the plastic and paper bag lines but as far as Uzzi is concerned the cheaper the better. As long as the customer get’s out the door with their purchases then it is their problem as he would say. In the mean time he feels that he has to keep the costs down because he is taking his wife and kids to Europe soon and they need the traveling money.

I remember the time that one of the product distributors that calls on the Uzzi Family business mentioned that they had some reusable shopping bags that a CPG, look that term up or follow the hyperlink, company was using to promote a particular line of dinner entres and the Uzzi company could have a couple of boxes of them to give out to their customers. Give out Uzzi must have thought, yea right. Well as Uzzi usually does he got the distributor to provide even more boxes of these FREE reusable shopping bags to Uzzi Family company. I thought to myself wow Uzzi is really a dedicated ecologist or at least more green than I thought he would be capable of being. Of course Alex you were wrong, just dead wrong.

Here was Uzzi’s plan, get as many of the FREE reusable shopping bags as possible and then turnaround and sell them to the Uzzi Supermarket chain customers for what he feels is a discounted price – maybe a buck. Like magic the boxes of FREE reusable shopping bags flowed into the stores and then were put on racks for the customers to buy. When Uzzi ran out of these FREE bags to sell he somehow got more. This went on for a while and I guess that is why some people say that there is money in the green movement it is just that I did not realize that this was one of the ways to do it.

As to reusable shopping bags well I just do not know where I stand on them. These bags do tend to get dirty much less worn after a few months of usage. Depending on the material that they are made out of they get bit funky. Now some customers bring in their reusable shopping bags that are adorned with logos and other chic graphics.

To begin with there are reusable shopping bags like the ones from the local Public Radio fund drive, the charity walk, the Green organizations but then there are the ones from ones personal vacations and upscale retailers. Yes narcissism is alive and well even in the world of reusable shopping bags. Let’s see you have the ones who’s writing on the bags say I have been to the Bahamas or Amsterdam and how about the ones that say Coach or Chanel. How did reusable shopping bags become just another opportunity for someone to be a Label Whore and say that this bag is all about me? Narcissism at it’s best even in the world of ecology.

Sorry I was on another tangent so it is time to return to the main theme of this post. Can you imagine what kind of bacteria and germs are on those reusable shopping bags after a couple of trips to the supermarket? What happens if you do not wrap your meat purchases in plastic bags before putting them into your reusable bag? If you do not put your produce purchases in plastic bags first than to me it means that before you get those peppers or onions home they would have had a chance to leech the dog urine that was applied to your produce products before they were picked at the farm on to the bag itself. That’s right and that Baguette in the thin paper sleeve that you put in that reusable bag gets that same animal urine from the produce products on the bread as well. Yea go ahead and use those reusable bags now – not me.

You can see why I might have issues with reusable bags and now when I am in a grocery store I take a closer look at what type of bags that they are trying to sell to their customers. Some retailers today have ones with that cardboard bottom however the sides are recycled paper and not that strong. Then they put this yarn type string in for handles and want to charge a dollar for those bags along with the stores logo. Some have the true recycled weave style bags with the international symbol for recycling on them. The thing with those type of bags is that what the hell were they recycled from? The ones that I have touched felt like they were made from 6 pack soda rings and old sneakers.

Now back to my shopping trip I usually finish up in the Frozen Food section for some Ice Cream and then it is down the main aisle to the checkout. Where I live now there is no more paper or plastic bags it is just plastic. Whether you get checked out by a cashier or use the infamous Self Checkout Registers – for the life of me I still can not get use to a retailer wanting me to ring up and bag my own purchase but more on that in another post, you get plastic. At my regular store the thickness of the bag has gotten thinner and thinner over the last few years. If you put more that 8 or 9 items in the bag or if you accidentally bump the side of the bag with a straight edge or something then it splits open.

I know that Uzzi is a possessed item in the bag counter type of person. Whenever he is in a store, either his families or a competitors, with laser like focus Uzzi looks and sees how many items a cashier is putting into a plastic bag. Fill it to the max is his philosophy. Oh and no double bagging for Uzzi’s customers so do not even think about asking for them because the family is planning on buying new company cars for themselves and Mercedes, BMW, Infinity and Lexus will not take plastic bags on a trade in. Thank God someone is helping the automobile industry in these trying economic times.

One day a while back I saw Uzzi run after some little old lady that had just left the store because she grabbed a couple, yes a couple of plastic bags from an unmanned checkout stand. He moved out the automatic door like a lion on the hunt and pounced on the elderly lady before she could walk out of the loading zone. While I could not hear the words that were exchanged the facial antics of Uzzi and the utter look of bewilderment on the face of the little old lady was one of those images that I will never forget. As Uzzi returned to the store I watched the lady that procured those couple of extra bags take one out and put her gallon of milk in, I guess to give it extra support for her walk home and the second one she fashioned as an impromptu plastic hat since it was raining very hard that day. I later asked the store manager if he knew that customer who had picked up the two extra plastic bags and he said oh yes she is in here 4 or 5 times a week and buys groceries for herself and a couple of others at the retirement home a mile up the street. He asked me why I wanted to know that and I said never mind. Uzzi really knew how to take customer relations to a new lower level.

Paper or Plastic the choices are less today than they were even a few years ago. Again I want to consider myself ecologically aware but not driven. When cities in California instituted their plastic bag ban the warning shot was sounded but I heard salvation. When the local government in Washington D.C. did the same thing my spirits were raised. I know that at some point in my community I will get my paper bags back and plastic bags will be banned from the supermarket. I am counting the days.

Well I have to dash now and stop to pick up my dry cleaning which will come encased in three very large plastic bags – thank goodness for the Green Movement.

AB

Copyright @ 2010 Supermarket Stories